We welcome your questions, comments, and concerns regarding this Privacy Policy or any aspect of how we handle your personal data. Whether you need clarification about your rights, assistance in exercising them, or wish to raise a concern, we’re here to help.
If you would like to contact us about this Privacy Policy or any other privacy-related matter, you can reach our Data Protection Officer and privacy team at:
10601 Clarence Drive, Suite 250 Delaware, USA
support@vsorpay.com
We aim to respond to all inquiries in a timely and helpful manner, typically within 5–10 business days.
If your concern involves a legal matter or regulatory question — such as a data subject access request, subpoena, or complaint — please clearly indicate the nature of your request in the subject line of your email (e.g., “URGENT – DATA REQUEST” or “COMPLAINT – GDPR”).
Our team will ensure that your query is forwarded to the appropriate department and handled with the necessary care, confidentiality, and priority.
If you are not satisfied with our response, or believe that we are processing your personal data in a way that is not in accordance with applicable laws, you have the right to lodge a complaint with a data protection authority in your country of residence.
We encourage you to first contact us directly, and we will do our best to resolve the issue in good faith.